UPS delivered to a wrong address, what can I do now? He claimed that he actually saw the package sitting in the person’s house. A couple days later customer reaches out saying that the package had not been delivered, and that she called the post office and it had been delivered to wrong house. The UPS driver ended up leaving a note at the residence telling them to return the package to me. I was told to ship it back. A pickup may be scheduled for the same day or a future day. I called them and told them that I didn’t order these books. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. I signed for it and printed my name on the courier's electronic signature confirmation device. Today they delivered 2 big heavy boxes in front of my doorstep and before they drove off, i read the shipping label and it wasnt even my adress. Once the report is received, UPS will perform a package search. We left the package on the porch just in case UPS came by to pick it up. So a week went by , and we were really busy so we didn't have time to deliver the package to their house. i was told not to scan misdelivered parcels. Talking with the local facility so far hasn't worked to solve the problem, and I'm afraid that if I call 1-800-PICK UPS or some other corporate number I'll just get directed back to the local facility. Wait 24 hours AFTER the delivery window. Hello, When I got home this evening, there were 2 packages at my front door. I'm having the worst luck ever. So the long story short, every major delivery service during the past 3 weeks has attempted to deliver someone else's package to my house. We get their packages as well. The first time I called to put a claim in the girl on the phone didn't even do, then the second time the clo So UPS left a package in front of my apt door, during leasing office hours, and it got stolen. So TODAY my stupid brother couldn't handle his curiosity he opened the package. With UPS Returns, you, or your customer, can prepare returns. ... And maybe amazon and UPS would copy and come out with their own. A package delivered to the wrong house in the 1300 block of Linden Street in Dearborn Aug. 14 set off a misunderstanding among neighbors, with the unintended recipients claiming they What do I … When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I … My package was delivered to my neighbor just last week. Resolved UPS — misdelivered package. I am starting to believe they lost my phone, I was travelling to NY to recieve it so if this happens I will be out without iPhone X indefinetly. I have not ordered anything. Assuming here that it was actually addressed to your home… not delivered to the wrong address. I called customer service Best Buy and they can't do anything because it's an ebay store. I was waiting for him because I had an Amazon delivery of 3 bags of 40-pound cat litter. Did UPS recover the mis-delivered package and deliver it to you? UPS delivers 15 million items every day, so maybe it’s inevitable that some of them will end up in the wrong place. The FedEx and UPS packages were both soaking wet because it was raining and the packages were not put in a plastic bag, just left in front of my door. By law, you may keep the merchandise and consider it a gift. +"Good evening,+ +UPS delivered the package to the wrong address. If the latter, just call UPS or whatever carrier delivered and they will retrieve it. EVERY house in my 125-house subdivision had at least one Amazon package today, according to my UPS driver. These details pertain to UPS On-Call Pickup: Schedule a package pickup at ups.com or by calling 1-800-PICK-UPS ®. I always have my handcart ready and drag them out of the UPS truck myself. This pickup option is ideal for customers who are infrequent shippers and do not need a scheduled pickup service. U UPS hater. I have been on the phone with UPS and they … Sorry - the title should read "UPS Delivered a Neighbor's Package by Mistake to My House." I received the following message from a customer and wanted to know what my options are and what I, as the seller, should do or what Amazon should do. The address is on the front of my house above the mailboxes that also have MY name on them. I told … When you go to talk to them you could ask them what they want you to do if it happens again. Report the Missing UPS Package. I want to salute my UPS driver. Amazon Package delivered to wrong house. In fact, I had another package misdelivered in this manner today, which makes for at least 5-6 times in the past month. I ordered a 100 dollar AMD cpu from Amazon, they delivered to a house nowhere near mine. I'm not sure where to go from here in terms of getting this problem resolved. I’m a bit more high strung than they are, so I knock on their door when I notice they’re home to make sure they got it. I looked at the address and the first 4 digits of the address are the same as mine, but different street address. ... etc. So I told my mom , and she said ok we will take it back to the rightful owner ASAP. Two days ago, My package was misdelivered to my neighbors, two houses down from me. / The package is at the clearing agency awaiting final release. Anyway, I delivered these soggy packages to both neighbors without ringing the door bell. Anyway, someone a little more action oriented from UPS called me back later today. Ebay best_buy won't refund me because tracking says delivered. Once I got books from one of those mail in romantic novel company, that I did not order but was addressed to my name.About a week later, they sent me a bill. The package is awaiting clearing agency review. UPS gave me the address of the house they misdelivered my package to, what to do? I also have a sign on the door asking the delivery person to leave packages in the hallway. They researched, admitted oops, we did deliver to the wrong address (5868 vs my 5668) then told us to go retrieve the package from that address. My package, which contained irreplaceable and valuable family heirlooms was delivered to my next door neighbor's house. I took the USPS package back to the post office for their handling. Thank you very much in advance. The UPS Returns ® suite of services streamlines and simplifies your returns process and provides you with a cost-effective means to manage returns efficiently and satisfy your customers' need for fast and easy returns. (if I happen to be home that day) Make your beef with Macy's first. USPS misdelivered my package and ebay seller best_buy won't refund me. My house does not have a porch. So of course I processed a claim with UPS and it's been hell trying to get reimbursed. it causes a scan to be considered missed by the clerk ... ..went about my business go about 5 miles away realize I had no package for house no 47! I had this exact same thing happen to me with Macy's packages (a week before my wedding, so I sure hope whomever got my specifically addressed packages and didn't return them enjoyed the cake stands) and I immediately called Macy's. * If the answer is, yes; then it will depend on the service level of the package. People in the wrong house deny it. Package searches can take up to 10 business days. / The package is at the clearing agency awaiting final release. UPS Authorizes the Claim. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. Porch in photo is not my porch and I have no idea who's porch it is. UPS requires the shipper to report any lost packages. Both Federal 2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return it. Everything is clear IF he*she can read. I called the post office and they confirmed this is true, and they are trying to recover the package and send it to my customer. My son & I have had packages misdelivered 2-3 times by both UPS & USPS. UPS delivered my packages to the wrong house. They just dropped it off on my porch. Amazon next-day'd a new one when I realized it was lost, then I reported it missing to UPS… UPS wrongly delivers packages ALL the time to my house. My suggestion was that "if your customers complain of packages not being delivered, consider the possibility that they were delivered to the wrong house and the residents didn't want to go through the hassle UPS tried to put them through of getting it to the correct address." Im nice enough to sometimes hand deliver the package to their rightful owners if it isnt too far from where i live. She apologized for the inconvenience and said they would in fact call the delivery person and he would pick the package up from my house where he delivered it by accident. Hi all, I’ve been selling on Amazon just over a month now so still getting acclimatized. On Dec **, ** and ** the UPS driver mis-delivered my packages to a neighbors house where they were left on thier front porch in the open. I called Amazon to let them know. Picture shows evidence of this. My house is **** N. Whipple. I called UPS to tell them that their proof of delivery doesn't provide helpful/accurate information, and as far as I'm concerned the delivery driver thought he was delivery it to the address on the address label. 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