Encouraging customers to shop alone where possible, unless they need specific assistance. It is vital that you comply with these regulations to help keep people safe, and to keep businesses open. Guidance for people who work in performing arts, including arts organisations, venue operators and participants. You may need to use more than one of these guides as you think through what you need to do to keep people safe. This document is one of a set of documents about how to work safely in different types of workplace. to refer to the UK Government’s guidance on working safely in construction and other outdoor work if you are working on a new build site. Using remote working tools to avoid in person meetings. Employers should consult with their employees to determine who needs to come into the workplace. Objective: To maintain social distancing between individuals when they are at their workstations. Read progress update reports. current government criteria for safe reopening. This one is designed to be relevant for people who work in or run shops, branches, stores or similar environments. If you want to remember a specific page forever click the pin in the top right corner and we will be sure not to replace it. Now the UK has passed the peak of the pandemic, the government’s latest guidance for business and workers sets out a path for how the economy can reopen safely. The higher-risk groups include those who: You should consider this in your risk assessment. If you work for yourself, you need to follow government guidance on working safely while maintaining a COVID-secure environment. Clinically extremely vulnerable individuals are advised not to attend work during the national lockdown. For organisations who conduct physical searches of people, considering how to ensure safety of those conducting searches while maintaining security standards. Official NHS QR posters can be generated online. Guidance for people working in, visiting or delivering to other people's homes. Objective: To provide guidance in an event of a COVID-19 outbreak in the workplace. Betting shops are required by law to maintain records of staff, customers and visitors to support NHS Test and Trace. If they need to be shared, they should be shared by the smallest possible number of people. This plan should nominate a single point of contact (SPOC) where possible who should lead on contacting local Public Health teams. Talking with your workers about preventing coronavirus Page 2 of 22 Health and Safety Executive Who this guide is for This guide is aimed at all employers. People involved in the provision of assistance to others should pay particular attention to sanitation measures immediately afterwards including washing hands. We’ll send you a link to a feedback form. We’ll send you a link to a feedback form. Canteens and restaurants should be thoroughly cleaned after each group of staff use them. Consider the mental health and wellbeing aspects of COVID-19 for yourself and others. Check what data you need to collect and how it should be managed. In an emergency, for example, an accident, provision of first aid, fire or break-in, people do not have to comply with social distancing guidelines if it would be unsafe. Making sure that the steps you take do not have an unjustifiable negative impact on some groups compared to others, for example, those with caring responsibilities or those with religious commitments. Display an official NHS QR code poster, so that customers and visitors can ‘check-in’ using this option as an alternative to providing their contact details. This one is designed to be relevant for people who work in or run shops, branches, stores or similar environments. Objective: To use ventilation to mitigate the transmission risk of COVID-19. Providing written or spoken communication of the latest guidelines to both workers and customers inside and outside the store. Check ‘Maintaining records of staff, customers and visitors to support NHS Test and Trace’ for details. Working Safely Guidance During these unprecedented times, it is important for businesses to operate where it is safe to do so. Identifying areas where people have to directly pass things to each other and find ways to remove direct contact such as by using drop-off points or transfer zones. The Public Health England report Disparities in the risk and outcomes of COVID-19 shows that some groups of people may be at more risk of being infected and/or an adverse outcome if infected. You can only leave home for work purposes where it is unreasonable for you to do your job from home. You’ve accepted all cookies. Monitoring the wellbeing of people who are working from home and helping them stay connected to the rest of the workforce, especially if the majority of their colleagues are on-site. Applies to: England (see guidance for Wales, Scotland, and Northern Ireland). Limiting customer handling of merchandise and testers, for example, through different display methods, new signage or rotation, or cleaning of high touch stock with your usual cleaning products. It is recognised that for people who work in these types of workplace, it is often not possible to work from home. This includes completing a suitable and sufficient assessment of the risks of COVID-19 in the workplace and identifying control measures to manage that risk. We use this information to make the website work as well as possible and improve government services. It does not apply to food preparation or food service in clinical or healthcare settings. Engaging with worker and worker representatives through existing communication routes and worker representatives to explain and agree any changes in working arrangements. Shops and branches include all retail stores. Guidance for people who work in or run hotels and other guest accommodation. by the Northern Ireland Executive, the Scottish Government, and the Welsh Government. Consider ventilation. Updated the guidance on protecting people who are at higher risk. All doors and windows should remain open wherever possible to allow greater ventilation and prevent touching of window handles (subject to appropriate fly screening). To enable good hand hygiene consider making hand sanitiser available on entry to toilets where safe and practical, and ensure suitable handwashing facilities including running water and liquid soap and suitable options for drying (paper towels, continuous roller towels or hand driers) are available. Accessing COVID-secure precautions Employers should ensure all workers, including those in higher-risk groups, are able to access all the protections that are necessary, eg during night … If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating. If possible, you should consider publishing it on your website (and we would expect all businesses with over 50 employees to do so). Using signs and posters to build awareness of good handwashing technique, the need to increase handwashing frequency and to avoid touching your face, and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available. Employers must ensure that all staff in retail settings wear face coverings when in areas that are open to the public and where they are likely to come within close contact of a member of the public, unless they have an exemption. Find out more about the National Lockdown and what you can and cannot do. Access translations of the 5 steps to working safely. Making sure that people with disabilities are able to access lifts. It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, sex or disability, race or ethnicity. In this section. Consider the use of social distancing marking in areas where queues normally form, and the adoption of a limited entry approach, with one in, one out (whilst avoiding the creation of additional bottlenecks). Together we can change your story. Avoiding transmission during meetings, for example avoiding sharing pens, documents and other objects. Ensuring any workers who have been contacted by NHS Test and Trace follows the requirement to self-isolate. This risk assessment must be done in consultation with unions or workers. Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways. We’ll send you a link to a feedback form. Plates, cutlery and glasses should be handwashed in hot soapy water or washed with detergent in a dishwasher rated for disinfection. by the Northern Ireland Executive, the Scottish Government, and the Welsh Government. Employers have a duty to reduce workplace risk to the lowest reasonably practicable level by taking preventative measures. Tiny airborne particles can travel further than droplets and in poorly ventilated spaces this can lead to viral particles spreading between people. Ensuring any workers who are contacts of individuals who test positive for COVID-19 self-isolate for a period of 10 days. To help us improve GOV.UK, we’d like to know more about your visit today. If the local PHE health protection team declares an outbreak, you will be asked to record details of symptomatic staff and assist with identifying contacts. For advice to businesses in other parts of the UK please see guidance set by the Northern Ireland Executive, the Scottish Government and the Welsh Government. Priority actions are outlined at the top of each guide. COVID-19 is a hazard in the workplace and, as such, should be managed in the same way as other workplace hazards. Thinking about risk. Find out more about cookies Setting clear use and cleaning guidance for toilets, with increased frequency of cleaning in line with usage. Email: [email protected]uk Web: www.develop-u.co.uk Clinically extremely vulnerable individuals are advised not to attend work during the national lockdown (section 3.1). Encouraging drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice, such as preventing drive-aways. If your building has been unoccupied for a period during any lockdowns, consider legionella risk and HSE advice. Objective: To support those who are at higher risk of infection and/or an adverse outcome if infected. Use normal cleaning products, paying attention to frequently hand touched surfaces, and consider use of disposable cloths or paper roll to clean all hard surfaces. You may need to use more than one of these guides as you think through what you … The government is clear that workers should not be forced into an unsafe workplace. This version is up to date as of 5 November 2020. Businesses already have legal obligations to protect their staff under existing employment law. This includes: People delivering close contact services in retail environments should also refer to guidance on keeping workers and clients safe during COVID-19 in close contact services. However, inspectors are carrying out compliance checks nationwide to ensure that employers are taking the necessary steps. Reviewing layouts and processes to allow workers to work further apart from each other. Guidance for people who work in or run shops, branches, stores or similar environments. All content is available under the Open Government Licence v3.0, except where otherwise stated. Workplaces should not encourage the precautionary use of extra PPE to protect against COVID-19 outside clinical settings or when responding to a suspected or confirmed case of COVID-19. Objective: To help everyone keep good hygiene through the working day. We use cookies to collect information about how you use GOV.UK. Maintaining use of security access devices, such as keypads or passes, and adjusting processes at entry/exit points to reduce risk of transmission . 2.7 Keep your lender informed You may need to notify your bank if you have obtained funding to finance the project. This guidance does not supersede any legal obligations relating to health and safety, employment or equalities and it is important that as a business or an employer you continue to comply with your existing obligations, including those relating to individuals with protected characteristics. Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar. Walking or cycling where possible. For some examples, such as rental equipment, and test drive and rental vehicles, interior and exterior touchpoints should be considered. Providing more waste facilities and more frequent rubbish collection. Having clearly designated positions from which colleagues can provide advice or assistance to customers whilst maintaining social distance. Working safely during coronavirus (COVID-19) From: Department for Business, Energy & Industrial Strategy and Department for Digital, Culture, Media & Sport ... Help us improve GOV.UK. One of the key messages from Prime Minister Boris Johnson’s speech on Sunday evening was that people who can’t work from home should be “actively encouraged” to go to work. Working safely; Risk assessment; Back to. Working with your local authority or landlord to take into account the impact of your processes, including queues, on public spaces such as high streets and public car parks. You should refer to guidance for information on how to dispose of personal or business waste, including face coverings and PPE. You must review the measures you have put in place to make sure they are working. Where that is not possible, employers should not require individuals to attend work, but have a conversation about alternative arrangements including consideration of the use of the Coronavirus Job Retention Scheme (furlough). Holding meetings outdoors or in well-ventilated rooms whenever possible. This guidance is for betting shops only. Online: working safely enquiry form. Working with neighbouring businesses and local authorities to provide additional parking or facilities such as bike racks, where possible, to help customers avoid using public transport. Increase the frequency of cleaning, especially hand touch surfaces, such as table tops, drinks levers, keypads, grab-rails, elevator buttons, light switches, door handles, and any surface or item which is designed to be, or has a high likelihood of being touched. Providing guidance to how workers can safely assist customers with handling large item purchases. Reducing maximum occupancy for lifts, providing hand sanitiser for the operation of lifts and encouraging use of stairs wherever possible. Frequent cleaning of work areas and equipment between uses, using your usual cleaning products. Considering placing protective coverings on large items that may require customer testing or use, for example, furniture, beds or seats. Objective: To maintain social distancing wherever possible, on arrival and departure and to enable handwashing upon arrival. Face coverings are mandatory on public transport and for customers in shops and supermarkets, indoor shopping centres, banks, building societies, post offices, premises providing professional, legal or financial services, auction houses and where food or drink is purchased. Objective: To ensure that toilets are kept open and to ensure/promote good hygiene, social distancing, and cleanliness in toilet facilities. Keeping in touch with off-site workers on their working arrangements including their welfare, mental and physical health and personal security. Find further detail on when and where to wear face coverings. 1.2 Sharing … Where not possible, you can use public transport or drive. Reviewing your incident and emergency procedures to ensure they reflect the social distancing principles as far as possible. 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